Ticket sales & service
Reach potential customers, improve retention, and track sales campaign performance seamlessly.
Leveraging Touchpoints and Retention Rates
Engage your service team and fans utilizing touchpoints. Understand your retention rate before renewal season starts, allowing you to adjust your renewal strategy.
Power at your fingertips
Streamline your sales and service processes while booting revenue and retaining fans
Process Automation
Customer 360 View
Ready-to-use
Salesforce Native
Easy Customization
Mobile Functionality
Your fan 360 view in one platform
Ticket Sales & Services allows you to successfully reach out to potential customers and improve retention rate.
Agreements
Cases
Opportunities
Leads
Campaigns
Fan Category
Fan Scoring
Purchases
Renewal Score
Touchpoints
empowering your sales team
Effectively close the gab between your products and potential customers. Managers track campaign budget and progress with clear and easy metrics
Leads Distribution
Distribute leads to your sales team with a few clicks, then shuffle or close all leads within a campaign with ease.
Leads Scoring
Score your Leads by division and product family using customizable metrics to help your sales team prioritize prospects with high purchase propensity
Sales Pipeline Visibility
Understand campaigns ROI and how much business your sales team is bringing on any given day, week, month, or season
enriching your service team
It's a known fact that retaining current customers is easier than executing new sales.
Empower your service team to expertly retain clients by arming them with automations, retention scores, touchpoints, and more.
Service Rep Assignment & Task Creation
Automate representative assignment based on custom attributes of the seating assignment, product type, or even account characteristics.
Touchpoints
Based on activities and interactions with customers, representatives will earn points that will count towards a goal while engaging and understanding customer's needs and pains
Renewal Score
Assign weight to attributes you choose to calculate the customer's probability of renewing their membership for the next season
integrations
other solutions
Gain deeper Insights and make informed decisions with a comprehensive overview of your events and customers from your CRM
Ready to improve your organization?
Request a free demo to learn more about how to use your CRM to engage with your customers, integrate with key vendors, and maximize your business' capabilities.
